Stock Sync couldn't detect the file that was set up for those feeds. Therefore, it meant Stock Sync could not access the file that you specified.


  • The source that you are connecting to doesn't have any inventory file or invalid.
  • This error mostly happens in online files, where the system couldn't detect with given detail.


  • Please make sure that the file is correct.
  • Required to check in their end before setting up the connection, whether able to retrieve the inventory data.
  • Request to the required supplier to give correct details of link, path, and filename.
  • Please contact [email protected] so that they can take a look at this issue and resolve it for you.