Configuration Questions

How to add prefixes to the SKU?
Problem:  I do have to make some changes on the feeds since my current company has added vendor designations before the SKU, ie for Apollo they have A-SKU....
Thu, 29 Sep, 2022 at 1:32 PM
I am having trouble mapping my source file columns. What are the column headers/index? What do the various attributes do?
The column header is the content of the first or topmost row in your source file. The leftmost column in your file is indexed 1 and the column after is inde...
Wed, 28 Sep, 2022 at 6:54 PM
How to access Private files on Google Drive or Google Sheet?
Question: I want to sync my data feed with Stock Sync but I want to keep my data feed personally. My data feed is on Google Drive. Answer: You c...
Wed, 28 Sep, 2022 at 6:57 PM
How to update Collection field of a product?
The Collection field is only available for adding new products. Stock Sync does not sync the Collection field for the time being. However, we suggest th...
Wed, 28 Sep, 2022 at 6:59 PM
How to update multiple products with the same product identifier?
This error will show up as Find words fail regular expression check. Please contact our support team. The action that you can take are: When you get thi...
Wed, 28 Sep, 2022 at 7:02 PM
How to change my email receive in Stock Sync?
Question: We originally named our store ABC store but recently changed our brand name. Unfortunately, the email on the Email Receive option still fe...
Thu, 29 Sep, 2022 at 1:37 PM
File encoding issue in Stock Sync
Each file has a different file encoding even if they look alike. By default, the file encoding in Stock Sync is set to Auto.  It will use the lowest encodi...
Thu, 29 Sep, 2022 at 1:34 PM
Fixed rate Currency Converter
You are able to convert the currency. For example, you want to convert from Euro to USD. 1. Go to Google Currency Converter 2. Go to Stock Sync...
Thu, 29 Sep, 2022 at 1:42 PM
Export Stock Listing from Stock Sync
1. On your dashboard, click Setup New Feed > Update existing products in store. 2. Choose Start New 3. In the connection method, you can choose t...
Tue, 4 Oct, 2022 at 9:27 PM
How to get Gmail forwarding confirmation code for Stock Sync?
To enable the notification to send to your preferred email. You have to perform a quick setup. 1. Open the Stock Sync app.  2. On the top left menu,...
Tue, 4 Oct, 2022 at 9:42 PM