Configuration Questions

How to add prefixes to the SKU?
Problem:  I do have to make some changes on the feeds since my current company has added vendor designations before the SKU, ie for Apollo they have A-SKU....
Thu, 29 Sep, 2022 at 1:32 PM
How to change my email receive in Stock Sync?
Question: We originally named our store ABC store but recently changed our brand name. Unfortunately, the email on the Email Receive option still fe...
Thu, 29 Sep, 2022 at 1:37 PM
How to check if my FTP/SFTP connection is working?
Answer:  You can check the connection of FTP, SFTP, FTP with TLS, and Implicit FTP via using FileZilla. Click here to know more. 
Thu, 1 Sep, 2022 at 3:35 PM
How to generate WooCommerce API key
Follow these steps if you have not created WooCommerce API keys before. Before generating the WooCommerce API key, there is a simple step that needs to ...
Tue, 4 Oct, 2022 at 10:57 PM
How to get Gmail forwarding confirmation code for Stock Sync?
To enable the notification to send to your preferred email. You have to perform a quick setup. 1. Open the Stock Sync app.  2. On the top left menu,...
Tue, 28 Mar, 2023 at 11:46 AM
How to remove all links from the description field?
There is a way to remove all links from the description field, the user needs to put in this *For example, *<a href=.?>,<a id=.?>,</a>* ...
Tue, 4 Oct, 2022 at 11:55 PM
How to Undo Added Product(s) by Stock Sync?
Whenever you add new products to your Shopify store using Stock Sync, it will be considered one activity.  Stock Sync allows you to Undo the products fr...
Tue, 4 Oct, 2022 at 9:46 PM
How to update Collection field of a product?
The Collection field is only available for adding new products. Stock Sync does not sync the Collection field for the time being. However, we suggest th...
Wed, 28 Sep, 2022 at 6:59 PM
How to update multiple products with the same product identifier?
This error will show up as Find words fail regular expression check. Please contact our support team. The action that you can take are: When you get thi...
Wed, 28 Sep, 2022 at 7:02 PM
How to use Regular Expression in Stock Sync?
What is Regular Expression RegExr? Expression of a pattern in a string using special characters and words. For example, ([A-Z])\w+ How to use the Regul...
Thu, 24 Feb, 2022 at 8:13 PM