Configuration Questions

When I get an error as "Please check the settings or contact support for help."
After running the process, it's showing the error "Please check the settings or contact support for help." Please follow the steps below ...
Wed, 5 Oct, 2022 at 5:24 PM
Why am I getting an error as "Find words fail regular expression check. Please contact our support team."
This error will show up as "Find words fail regular expression check. Please contact our support team". The action that you can take are: When y...
Thu, 24 Feb, 2022 at 9:01 PM
Why am I getting an error as "Unauthorized access?"
When there is unauthorized access, it will not get access to the feed. Because Stock Sync is unable to access another platform.  Reason Stock Sync cou...
Tue, 4 Oct, 2022 at 11:43 PM
Why did I get this error "Shopify API access requires merchant approval for read_inventory scope"?
This error will show up as "Shopify API access requires merchant approval for read_inventory scope". The action that you can take are: When you ...
Thu, 24 Feb, 2022 at 9:06 PM
Why I get an error as "Ensure the file format is {{file_format}}."
Based on the above image, the error shows that "Ensure the file format is Auto." Please refer to below for more details: Reason This...
Thu, 24 Feb, 2022 at 8:00 PM
Why I getting an error as "Please check the file name and file permission."
Based on the above image, the error shows that "Please check the file name and file permission."  Reason:  For example, by using an ...
Tue, 2 May, 2023 at 4:04 PM
Why I keep getting the error: "Lack of Credit to Import ."
After running the feed which shows a lack of credit to add remaining, it meant exceeding the import limit found. Then, a few products were added ...
Tue, 4 Oct, 2022 at 10:52 PM
WooCommerce API error
If you found this error, please know more below.  It means that your role is neither Shop Manager nor Administrator. As only these 2 roles have per...
Tue, 4 Oct, 2022 at 10:11 PM