Stock Sync

1. Ensure the variants are in the feed file and mapped correctly Please check the feed file that you received from the supplier, is that provided the produ...

If FTP or SFTP Please ensure that you have provided the correct login credentials, source host URL, and path & file name. If Dropbox, Google Drive,...

By default, Stock Sync takes the SKU with a larger quantity. For example, if supplier A has 12 in stock and supplier B has 3 in stock, the quantity display...

Your vendor may list all their inventory in a single source file but you may not be retailing all of their products. Your vendor may have removed some ...

These are a few reasons why this could happen: 1. Sometimes our service runs slower or lower to queue when there are many users updating at the same tim...

Question: Do Shopify products have to be uploaded to Stock Sync before I can use Stock Sync to update/manage them? Answer: No, you do not have to u...

You can have back the credit spent, by clicking on the Undo. This will also revert the added products to the store. To check your Imported produ...

The percentage count shows a matching variant between the source feed file and Shopify Store, thus if there are only variants of the store in the file and n...

There are three reports that can see in the activity log which are Changes log, Not in feed, and Not in store. Whenever the user's Add/Remove or Update ...

As you know you can add tags to all newly added products in the add products feed or by mapping the tags field in the field mapping section on add/update fe...