Billing Questions

Can I add images on a different feed for my products?
Can I add images on a different feed for my products? Products are already existing. Is that covered under $25.00? Can they be added with the SKU and Image...
Tue, 27 Sep, 2022 at 12:55 PM
Are inventory feeds charged separate or do they fall under the $25.00 a month?
Are inventory feeds charged separately or do they fall under the $25.00 a month? Can the inventory feed have only the SKU and Quantity? It falls under $25...
Tue, 27 Sep, 2022 at 11:58 AM
My vendors update about once a year
My vendors update about once a year. Some products stay in place, and others are removed, while others are added. What pricing would apply? Is that the $25...
Tue, 27 Sep, 2022 at 11:59 AM
Stock Sync Billing Charges and issue
The billing date shown on your invoice starts the day you subscribe to any of the plans in Stock Sync. Stock Sync fees are charged on the standard 30-day ...
Tue, 27 Sep, 2022 at 12:02 PM
Can I get a refund for my credits?
The answer is YES. If the credits are not used. If the credits have been used to add products, then simply the UNDO the add product Once the process has...
Tue, 27 Sep, 2022 at 12:04 PM
What is Monthly Credit(s)?
Monthly credits are the credits that are included in the monthly subscription.  You can find this in Manage Billings -> Combo (Update + Credit)  ...
Tue, 27 Sep, 2022 at 12:13 PM
What is Stock Sync Credit?
This feature is called Stock Sync Credit. The minimum credit will be 100 per transaction and the maximum is 10,000 SKU. The total amount of SKU is not lim...
Tue, 27 Sep, 2022 at 12:14 PM
How does Stock Sync pricing work (billing page)?
To subscribe to a monthly plan or purchasing credit, you can access it at https://app.stock-sync.com/users/billings. You are able to view all pricing here. ...
Tue, 27 Sep, 2022 at 3:28 PM
How to cancel my subscription with Stock Sync?
To cancel your subscription with Stock Sync, you have 2 options: You can either Downgrade to FREE which you can do by navigating to Manage Billings and sel...
Tue, 27 Sep, 2022 at 3:47 PM
What do I need to pay for Stock Sync?
As you well know Stock Sync offers different solutions for all merchants. However, these functions are not in the pricing module. Monthly Subscription The...
Tue, 27 Sep, 2022 at 3:48 PM